Extended return period for holiday orders. Orders placed between Nov 9 to Dec 25 can be accepted as returns up to January 15th.

We apologize that your item didn't work out.

All returns must be made within 30 days of purchase. customers are responsible for shipping the item back to Victoria Hong Kong for any approved return.

All questions regarding an item's return qualifications can be found on the home page of the link above. If you still require assistance with an issue not addressed on the form please email info@victoriahongkong.xyz.

All returned orders are issued a full refund. No exchanges.

*Enter the order number or email and follow the instructions on the return center page to receive your instantaneous shipping label and tracking number. Returns will be accepted for items within 30 days of purchase with the exception of final sale items. All tags must be attached; the packaging must be intact; and the product must be unused. for returns, customers will be granted a refund equal to the amount of the item(s) returned only. A shipping label will be generated upon request of the return.